Provincial headquarters

The inspection Provincial telecommunications are established in all provinces of the national territory and in Ceuta Melilla. Are public offices where citizens, in regard to their status of users of telecommunications services, can receive care and obtain information on matters that fall within the competence of the overall direction of Telecommunications and Information technologies, and in particular about their rights and obligations regarding the provision of public service and of the universal service.

They can also receive advice on how to file their claims in writing before the unity of attention to users of telecommunications, once exhausted the path of the preliminary claim before its operator. Citizens can steer your queries to commands in person, via postal mail, phone, email, and especially through the form available on the website of the Ministry..

Service Charter

Citizen in the Provincial Headquarters Telecommunications Inspection [PDF] [166 MB]

Triptych of Citizen Services at the Provincial Headquarters Telecommunications Inspection[PDF] [612 KB]